Understanding the customer’s needs
To fulfill our customers’ needs is our first priority. It is important to know the problem definition at first hand in order to design the best ventilation solution. For example, we will do an inspection at our customer site and conduct an examination on the spatial region to ventilate and any obstruction to moving air. Based on study, we will propose a suitable type of replacement solution and refurbishment services.
Technical Support & After-Sales Service
We provide quick response and strong support to our customers at all times. Our engineers are well trained to deal with any problems that may arise from the usage of our fans.
Trim balancing of fan at site (upon request)
We provide fan trim balancing services after installation of replacement fans at site to minimize vibration and boost the fan’s operating performance. This procedure helps to minimize wear and tear of the bearings and improve fan efficiency.
System Commissioning (upon request)
Based on our customers’ request, we may conduct testing and commissioning of the system at site for reliable operation.
Utilizing cutting-edge technology and facilities, Kruger Group manufactures Ferrari industrial fans in key Asian production hubs: Thailand, Vietnam, Malaysia, China, India, Philippines, and Indonesia. These fans are then distributed via a comprehensive network spanning Australian OEM industrial market and major Asian markets, including Singapore, Malaysia, Indonesia, Thailand, Vietnam, Cambodia, Laos, the Philippines, India and China. In early 2025, we’re thrilled to announce our increased focus on serving the Australian OEM market with our industry-leading OEM industrial fans in Australia